Our Customer Service Department is here to help in any way we can. We offer hundreds of answers to Frequently Asked Questions in our online database to help you with your immediate problem. If you cannot find your answer in our FAQ area, please feel free to contact us directly.

Please note we have reduced customer service staff available due to the current COVID restrictions, which may impact our response time. We apologise for any delays and thank you for your patience.

We encourage customers to please contact us via the form below as extended phone wait times may be experienced. During this time, email response may take up to 3 business days. Alternatively customers may also use our online support resources for self-service troubleshooting in our FAQ section


1300 BISSELL (247735)

8:30am to 4:30pm AEDT, Monday – Friday

Visit Us

Unfortunately our Outlet Shop will be closed until further notice due to COVID-19 Sorry for any inconvenience caused.